Refund policy
Every Mana Print Co. piece is printed to order just for you. Because of that, we can't accept returns or exchanges if you change your mind or order the wrong size. We stand behind every print, though, and we'll make it right if something goes wrong.
Damaged, defective or wrong items
If your order arrives damaged, has a printing defect, or isn't what you ordered, email us at support@manaprintco.com within 30 days of delivery. Please include your order number, a photo of the item, and a photo of the packaging. We'll send a free replacement or give you a full refund, whichever you prefer. You don't need to send the damaged item back unless we ask.
Cancellations
You can cancel your order within 2 hours of placing it by emailing support@manaprintco.com. After that, your print may already be in production and can't be cancelled.
Colors and room photos
Colors can look slightly different on screens than in print, and that isn't considered a defect. Our room photos are digital previews that show the print in a styled space. Only the print is included, not the furniture, frames or other art shown around it, unless the listing says otherwise.
Lost or returned packages
If tracking shows your order hasn't moved for 10 business days, contact us and we'll help. Please double-check your shipping address at checkout. If a package comes back to us because of an incorrect address, we can reship it, but you may be asked to cover the cost.
Refunds
Approved refunds go back to your original payment method. Your bank may take 5 to 10 business days to show it.
Questions? Email support@manaprintco.com.